Terms of Service | The NeuroGut Institute

Terms of Service

The NeuroGut Institute

Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmations, reminder messages, scheduling updates, and customer support communications to customers who have booked an appointment with The NeuroGut Institute through our website or scheduling forms and have explicitly opted in to receive SMS notifications.

Opt-in consent is collected through web forms containing a dedicated checkbox for SMS communication approval.

2. Cancellation Instructions

You may cancel the SMS service at any time by texting "STOP" to the number that sent you messages.

After sending "STOP," you will receive confirmation of your unsubscribe status and no additional SMS messages will be sent unless you opt back in.

3. Support Information

If you experience issues with our messaging program, reply with "HELP" for assistance or contact us directly:

4. Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Standard message and data rates may apply for messages sent to and from our business. Message frequency varies depending on your appointment schedule and service usage.

Contact your wireless provider for details regarding your mobile plan.

6. Supported Carriers

Our SMS program supports all major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

7. Age Restriction

You must be at least 18 years old to participate in our SMS program.

8. Privacy Policy

For privacy-related information, please review our Privacy Policy at:

https://neurogutmethod.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines governing SMS communications.

General Terms

This website ("Site") is owned and operated by The NeuroGut Institute ("Company," "we," or "us").

By accessing or using this Site, you agree to comply with these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or services offered.

Accessing the Site in any manner, whether automated or otherwise, constitutes acceptance of these Terms of Service.

We reserve the right to update or modify these Terms at any time. Continued use of the Site following updates constitutes acceptance of those revised Terms.

Intellectual Property Rights

Our Limited License to You

All content, materials, branding, graphics, text, videos, downloads, and intellectual property on this Site are owned by The NeuroGut Institute or its licensors and are protected by copyright, trademark, and intellectual property laws.

The Site is intended solely for personal, non-commercial use.

Unless explicitly authorized, you may not copy, reproduce, distribute, republish, upload, modify, transmit, sell, or exploit any Site content in any format.

You may download or print a single copy of individual pages for personal, non-commercial use only.

Your License to Us

By submitting or posting content to us, including comments, media, testimonials, or social media content, you represent that you own the rights to that material or have permission to share it.

You grant The NeuroGut Institute a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, publish, distribute, display, and create derivative works from such material.

Disclaimers

Our Site may contain links to third-party websites. We are not responsible for the content, services, or practices of those websites.

All information, products, and services provided through the Site are offered "as is" without warranties of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless The NeuroGut Institute and its affiliates, employees, contractors, and representatives from any claims, liabilities, damages, costs, or expenses arising from your use of the Site or violation of these Terms.

Online Commerce

Certain sections of the Site may allow purchases from third-party vendors or partners.

We are not responsible for the quality, delivery, reliability, pricing, or performance of third-party products or services.

Transactions conducted with third parties are solely between you and the applicable vendor.

Registration & Passwords

Some features of the Site may require account registration. You agree to provide accurate, current, and complete information during registration.

You are responsible for maintaining the confidentiality of your account credentials and all activity occurring under your account.

If you suspect unauthorized account activity, contact us immediately at:

[email protected]

Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or engaged in unlawful conduct.

Upon termination, you must discontinue all use of the Site and its materials.

Governing Law

These Terms of Service shall be governed and interpreted under the laws of the applicable state in which The NeuroGut Institute operates.

Any disputes arising under these Terms shall be resolved exclusively through binding arbitration in the appropriate jurisdiction.

Changes to Terms of Service

We may revise these Terms of Service periodically. The latest version will always be available on our website with the updated effective date.

Contact Information

The NeuroGut Institute

Phone: +1 518-685-2027

Email: [email protected]

Website: https://neurogutmethod.com/

By using our website and services, you acknowledge and agree to these Terms of Service.